Getting Started

Welcome to ShipCaddie

Our industry leading REST API lets you manage all of your shipping needs. We guide you through the complexities of different carrier APIs and protocols with our easy to use API documentation. We tackle all the hard stuff so you can focus on providing a premium service for your customers at the lowest prices. 

ShipCaddies features can be individually or can be combined with each other to provide a powerful shipping solution into your application or service. 

If you’re new to ShipCaddie we would like to officially welcome you to the ShipCaddie family. Firstly make sure to create your free ShipCaddie account here if you haven’t already. Next you are going to want to learn how to authenticate yourself to ShipCaddie, all of our new accounts are set to a test environment so you can take our API for a test drive to get yourself familiar before you dive in head first.  

Below are some step-by-step guides on how to get started: 

Printing your first shipping label 

Obtain rates and compare costs across different carriers  

Validate mailing addresses anywhere in the world 

Need Help?

Here at ShipCaddie we pride ourselves on our world class customer support. We’re here to help you with any of your questions. To get in touch with one of our team members to find the answers you are looking for: 

1. Call our Sales or Support team directly, Monday through Friday 8 AM to 5 PM (MT). 
2. Outside business hour? Prefer email instead? Email our Support and Sales team directly.
3. Have a special request, feedback or experiencing an issue? Create a Ticket in our Helpdesk.
4. Search our Knowledge base or our Guides section for answers to your questions about our API.